2021-2022 CPaaS Research Report: Trends and Best Practices in the CPaaS Sector

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Communications Platform as a Service: Why is it Important & Where is the 2021-2022 Market Opportunity?

Logos for CSaaP

It’s no secret that CPaaS is here to stay as global implementation of this advanced messaging function is now approaching mainstream adoption by leading worldwide marketing organizations. Over the next 12-24 months CPaaS infrastructure will be readily available and consumer brands will rely on CPaaS for messaging automation, engagement, and to help improve customer experience (Cx) on the whole.

Complete the form above and learn:

  • The biggest challenges and opportunities facing CPaaS adoption today
  • Where and how much budget are organizations allocating to CPaaS
  • What vertical markets and industries are most readily deploying CPaaS offers
  • And more, much more

How Did Merit Mile Perform this Research?
Questions were included in a July 2021 survey of Enterprise-class organizations, business decision makers and Fortune-1000 global marketers, conducted by Merit Mile Research. The survey’s goal was to gain insights into market status and evolution, and, where possible, compare the results with other leading analyst perceptions. This year’s survey was presented to more than 2,500 executives in our target audience of business professionals globally.

About Merit Mile

Established in 2007 in Boca Raton, FL, Merit Mile is a marketing services provider focused on helping companies and corporate marketing departments build brands, drive sales revenue, and garner publicity in their respective industries. Our unique differentiator at Merit Mile is our ability to 100% own the message, the publicity, and the demand generation aspects of the corporate marketing function. Clients hire us and rehire us for our ability to refine their messaging/value proposition, develop top and mid-funnel leads, and get the type of editorial publicity that differentiates them from their competitors. From branding to PR to demand generation, Merit Mile is the high-octane fuel that invigorates corporate growth engines. To learn more, please email us at Hello@MeritMile.com, call us at 1-561-362-888, or visit us at www.MeritMile.com.

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